frequently asked questions
Is your website secure?
Yes, once your order is in the cart and ready to purchase, you are launched from our APinkTeapot web site to the secure PayPal web site to process your order. The PayPal motto is; "Keeping your financial information secure is absolutely essential when buying online. Whether its e-commerce, sending money or buying with debit and credit cards online, trust PayPal's Purchase Protection program to help keep your financial information secure for your PayPal purchases".
Do you ship internationally?
Yes, we can ship internationally, however, you need to special order by speaking to one of our tea consultants to set up the minimum size of your order. Just call the number outlined above or use the Purchasing Tea form and fill out the information and expect a returned call. You can go to the pull down menu above or click the hyperlink underlined here.
What forms of payment
do you accept?
We accept all forms of major credit cards and bank debit cards (that can be processed like a credit card). We will accept a check, however, you have speak to APinkTeapot consultant by using the number above because the payment must be received before the tea order is shipped or delivered.
How are shipping charges calculated?
Shipping charges are generally calculated by the size of the order. Your APinkTeapot consultant can go over your shipping cost with you. If you order in Las Vegas or Southern California you will also have the opportunity for direct delivery, just speak to your consultant.
Are all your teas always in stock?
No, at APinkTeapot we pay attention to freshness of our teas to give you the best taste possible. When we receive our international teas they are vacuum sealed so when we package your order we make sure that the balance is just as vacuum sealed for freshness as received. This is another reason why we offer you a individual tea order form, so if you don't see your favorite tea listed we can order it and have it to you usually within a week.
How are your teas acquired?
We are registered international tea distributor so we get our teas from all around the world. This is one of the reason that we will include the country of origin on the teas that we feature here at APinkTeapot, so that you know you are getting a great premium loose leaf tea for regular tea prices!
How are the teas packaged for shipping?
Once our tea is released from it's vaccum packed seal, we package your order and place in a ziplock clear plastic or a heat sealed special lined foil package. This way you can see the quality of the leaf, smell the flavor of the leaf when you open that zip or heat seal and then keep it packaged for your optimum use of taste and freshness.
What are the proper
measurements for loose leaf tea?
Once you get your taste in tea, you will alter the portion for flavor and strength. We have provided a Tea Measurement Calculator right here on our web site for your use. Just click on the underlined hyperlink to take you to the page.